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Can I upgrade to v3.1/v3.2 from v2.3? |
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Version 3.1/3.2 cannot directly upgrade any of the previous versions. It
utilizes a different internal category structure to overcome 90
categories/99 subcategories limit. Therefore it is incompatible with any
of the versions developed earlier. You would need to install it fresh
and rebuild data if necessary.
If you're currently running earlier version on your web site and have a
substantial amount of data, you can install v3.1/v3.2 in another folder,
direct your new clients to this new version. Then send a newsletter to
existed clients and advise them to create a new account at new board.
Wait until ads at the old board expire and then shut it down.
Note: You can freely upgrade v3.0 to v3.1 or v3.1 to 3.2. To upgrade
v3.0 to v3.2 it must be upgraded to v3.1 first.
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What are
the Web Server requirements for Rapid Classified Installation |
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Windows IIS web server v5.0-6.0 (no
clustering or load-balancing)
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VBScript Engine v5.5 or better (no
emulators such as Chilisoft ASP)
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Web Server Must provide Sessions support
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"FileSystemObject" (FSO) component support by a web server
(support for back-path desirable)
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Ability to set permissions for individual folders (can
be done by your host)
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"ActiveX Data Object" (ADO) component support by a web server
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ASPJpeg component support by a web server (optional)
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Support for at least one Email component from the following:
CDONTS, CDOSYS, JMail, ASPMail, ASPEmail
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MS Access 2000 -
2003 database support or
Empty MSSQL
database or Empty MySQL
database
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Can I run Rapid Classified On a Linux Apache Web Server, which supports
ASP? |
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To be brief... no. There is no reliable ASP VBScript emulators
for Linux which are 100% compatible with the generic VBScript syntax.
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Where can I find a Host which, is 100% compatible with Rapid Classified? |
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Rapid Classified is an ASP application and must operate on Windows
Hosting.
An extensive Web Hosting providers list could be found at aspin.com. All of them offer Windows
Hosting and most are compatible
with Rapid Classified. You may send an inquiry to the hosting company with RC
requirements before renting a web space.
The list is located at:
http://aspin.com/home/hosting/region
You may also look at the list of Rapid Classified featured developers
some of which offer a reliable, fully RC compatible Windows hosting:
http://www.4u2ges.com/custom.asp
NOT
Recommended: godaddy.com, 1and1.com
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I cannot run Setup on my home server. The page is never loaded and stays
blank or Error 500 displayed. What is wrong? |
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You have antivirus software installed on your server which has "Enable
script blocking" turned on. This feature effectively blocks the File
System Object (FSO) on the server, which is necessary for Rapid
Classified to run properly.
Solution: Disable "Enable Script Blocking" feature within antivirus
software configuration page.
The other cause of the problem might be related to the fact that you're
are trying to run Rapid Classified on an International Version of XP
(other that English). RC might not run properly on any of the
International implementations of VBScript Engine. In such a case you
will not be able to test Rapid Classified installation on your home
server and should seek a Web Space provider who can host ASP
Applications. The list is HERE.
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While running !setup.asp I received message "Write to db/banners/cl_upload
Folders" FAILED. What should I do? |
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You may also receive "Delete from db/banners/cl_upload Folders" FAILED.
Since 2 warnings have the same nature, follow recommendations below for
solutions.
Following folders within Rapid Classified
installation require special permissions for a proper operation:
-
"db" folder -
Access database location, banners rotator statistics
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"cl_upload" -
Uploaded image attachments location
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"banners" -
Banner Images location
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"content" - Dynamic Content
pages (v3.2 or v3.1 Premium)
-
"ads" - Cached ads location
(optional but recommended - used if ads caching enabled later on)
First - Make sure folders are actually exist within
your Rapid Classified installation and properly pointed in "config/config.asp"
configuration page. If you did not move any folders away from the root
of your installation, then you should not worry about setting a proper
path in "config/config.asp". The path is already set and properly
pointed.
Second - All above folders must have a "Write" and
"Delete" security permissions for the successful board operation. By
default (with a rear exception) ALL your website folders and files you
create, assigned "Read" only permission automatically. Meaning no new
files can be created/deleted on your site from within the ASP script
code. However in order to upload/delete image attachment to the ad for
instance, the above mentioned permissions must be set on the server so
that the script routine is able to perform necessary operation (write a
new image file when it is attached to the ad or delete image when ad is
deleted from database). In a rear case your web space provider sets
necessary permissions (Read/Write/Delete) when created your account (jodohost.com
for instance).
The approach to setting permissions is different
depending on whether you run Classified setup at your home server or
at your provider's public server:
-
Home Server (XP, Windows 2000 Server, Windows
2003)
You have to manually set security (also knows as NTFS - NT File
System) permissions.
Note: Do not confuse folder security permissions with
permissions set from within IIS console for your web site.
Security permissions are set from the folder properties window.
While looking at your classified installation from "Windows
Explorer" (Flag+E to start) right mouse click on the selected folder
("db" for instance) and select "Properties" from a context menu.
Click on the "security" tab.
Note: If you do not see
"Security" tab, you need to disable "Use Simple File Sharing" from:
Control Panel > Folder Options > View. Scroll down and remove check
box next to "Use Simple File Sharing".
While at the "security" tab select "Everyone" group and check
"Allow" next to "Full Control" permission. This action will
automatically set "Write/Delete" permissions for the selected
folder. Repeat the same for all 5 folders required to have those
permissions.
-
Public Web Server
Some of the hosts may allow you to set necessary permissions via
"Control Panel/Web Site Management Page". This page will most
certainly vary from host to host. Therefore you should consult your
host or look for the documentation provided by your host for this
matter. The goal is to find 5 folders ("db", "cl_upload", "banners",
"content", ads")
within folders/files list and perform necessary steps to set "Write"
and "Delete" permissions for folders (on some hostings you
may need to set "Modify" permission).
If your host do not allow you to set security permissions, send a
request so that the server administrator sets permissions for your.
Note: The routine which
evaluates permissions during setup is quite simple and reliable. If
you or your host set permissions but you still getting the same
error warning be absolutely sure that permissions are not properly
set. If you set permissions for 2 folders and missed 1, you will
still get the this warning.
Example of folders permissions set at godaddy.com control panel.
Note: "db" folder was renamed to "db_root" at this particular
installation: View
Note: It is preferred that you remove "web" permission from
the "db" and "content" folders, so that folders content is not
revealed when someone navigates to that folders in a browser. "web"
permission may or may not be available within site Control Panel.
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First Thing to do after the Setup is complete! |
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If you complete setting up your Classified on the public server, remove
following pages from your server before opening your board to public:
!setup.asp,
!access_setup.asp,
!mssql_setup.asp,
!mysql_setup.asp.
Leaving those pages on the server poses a great threat while anyone can reset
your Admin password and gain a full control to your board!
For more information see the first chapter in an online Admin Help
manual.
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The most Important Setting within Admin Preferences! |
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It is a "Site URL". The Fully Qualified URL path (started
with http://) to the classified board location
must be manually entered to this field and ended with a slash (/). This
setting is used in a variety of aspects of Rapid Classified board. The
failure to provide a correct URL will bare in an incorrect URL links
sent to your clients within Email notifications. The individual ads
Print Friendly page will not be displayed properly, Ads caching will not
work at all, the bullet images for ticker would display a red cross and
be unavailable.
Finally, if you use your board in Pay Mode, the payment processor will
not function because the merchant server will not find your site and
will not post credit purchased by your clients.
To easy identify the incorrect Site URL setting, glance at the scrolling
ads ticker (at list one ad has to be posted). If you see a red cross in
place of the bullet - the Site URL in Admin preferences is incorrect.
Go to Admin Preferences, correct the URL, Save the settings.
Important: After you changed Site URL and saved settings,
click "Reset Server Cache" button at the bottom of Admin preferences
page, navigate to the default (main) page and look at the ads ticker
bullets. If bullets still display a red cross, then the Site URL you
specify is still incorrect. Make sure to correct it at the Admin
Preferences page.
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Where can I find additional plug-ins and modules for
Rapid Classified? |
If you are running Rapid Classified v3.1/v3.2, then view all available
modules in "Extras" folder within downloaded RC package.
Additional modules developed after the release of v3.1/v3.2 can be
found HERE. You may also review this page for
the list of 3-rd party developers who might have RC plug-ins available
or may develop custom plug-ins per your request:
View List
|
Can the classified be easily translated into other
languages? |
Yes, it can. All static text at the classified pages is converted into
constants and concentrated in a few lingual pages in "language" folder.
For more information about translation/static text modification see
online "Admin Help > Translation/Static Text Modification" at your classified installation or at the classified
demo: - v3.1 (logon to admin area first):
DEMO
- v3.2
View Help Note: Default package for any Rapid
Classified version comes with lingual pages in English
only.
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I cannot logon to Admin Page and no error is displayed |
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Your Browser does not support cookies. In order to logon as
Administrator or create a User account your Browser must at list support
sessions cookies. If you disable cookies for all web sites except those
specified as an exception, make sure to include your site into this list
within Browser privacy settings.
|
Where do I change a Watermark
appearing over the images after upload? |
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Watermark properties may be changed by modifying the config/img_config.asp
page at your classified.
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I can logon to Admin Page or as a User but being logged out after
browsing just a few pages. |
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Your Web Server Does Not properly handles Sessions.
What are sessions?
When you open a web site in a browser, the web
server begins a communication with your browser. After the connection is
established a token of data is written to server's memory which uniquely
identifies you among other clients. This token has a unique ID and may
hold an additional information supplied by an application. This is called
a Session. ASP application is able to read/write data to the session
effectively controlling user logon state.
When your application is hosted on a Load Balanced or Clustered
servers farm, each time you load a new page in a browser, you may be
attached to a different server which is not aware about Session
you have established prior. Therefore you're effectively getting logged
out because there is no logon information available to validate you as
being logged on.
The only way to overcome this behavior is to move your web
site/application to a stand alone shared server.
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While posting ads, users logged out immediately and the ad is not
submitted after clicking "Submit Ad" button. |
|
Version v3.1
The session expiration time is set to low value on the web server. The
logon state session expires because of inactivity while user fills the
last post ad page. To extend session for Rapid Classified Application,
open config/config.asp configuration page in any text editor and insert
line:
Session.Timeout = 25
anywhere on this page. 25 represents the time in minutes
before session expired as a result of inactivity. Do not set this value
to an extensive (over 30-40 minutes) period because it will affect
server's performance specifically if you have a great number of
visitors.
Version
3.2
2 hours is the default session for user logon state. That is user
has 2 hours to complete filling ads data by default. It is not
recommended to change the default sessions timeout (2 hours)
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I just enabled a Full Mode and both side bars are shown Error 500 - Page
cannot be displayed. |
|
Version v3.1
Your web server configured to reject a "Back-Path" pointers. Solution:
Open both, right_long.asp and left_long.asp pages from "Advert" Folder
in any HTML editor.
Find Line:
<!--#include file="../config/unique.asp"-->
at the top of the page.
Replace it with:
<!--#include virtual="/RC_Location/config/unique.asp"-->
Where "/RC_Location" is the path to your Classified, relative to the
domain root.
Example 1: If the classified is located in:
http://www.your_domain.com/classified/RC then the path would be:
<!--#include
virtual="/classified/RC/config/unique.asp"-->
Example 2: If classified is located directly at the root like:
http://www.your_domain.com then the path would be:
<!--#include virtual="/config/unique.asp"-->
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I got Error: '800a139a' Unexpected quantifier |
|
Your Server is running an outdated version or VBScript engine. Ask your
host to upgrade to v5.6
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I got Error: Page: config/config.asp, Error Number: -2147467259, Error
Description: Unspecified error |
|
This Error is related to an ADO failure on the server (mostly with
Access 2003 database). Talk to your host regarding this problem.
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Email
notification is not functioning. |
|
See the article:
http://www.4u2ges.com/article.asp?id=14
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I Cannot Upload Images over 200 kb |
|
Windows 2003 servers (IIS6.0) configured to prevent uploading files over
200kb by default. Contact your host and ask them to increase the default
upload limit.
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I'm getting "Microsoft VBScript runtime error - Permission Denied" error when run certain pages. |
|
Regardless what page this error is displayed at classified, it only
relates to missing folders permissions at your site. When you installed
classified, a write/delete (or modify) permissions supposed to be
assigned to some folders (and most importantly to their content - child
objects) as per setup instructions.
There are many
circumstances when permissions might be improperly assigned or simply
lost due to changes on web server, account maintenance by hosting
service ...etc. To troubleshoot, first look in "Permissions check" admin
page to see if some or all folders have "OK" status for permissions. If
not, go ahead and reassign permissions via hosting control panel or by
applying to hosting support. If permissions are "OK" for all folders on
"Permissions check" admin page but you still getting this error, then
permissions were not propagated to listed folders content - child
objects (child objects simply means subfolders, and files within given
folder).
While assigning
permissions at hosting control panel, you might wish to look for the
"check box" allowing to automatically propagate assigned permissions to
child objects inside the folder. If you do not have such a check
box/setting within file manage at hosting control panel and still
getting error, then contact hosting support and ask them to manually
apply permissions for necessary folders and ALL child objects within
them. Again, for the folders list see Setup Manual or "Permissions
check" admin page.
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I forgot my logon to Admin Page. How can I restore it? |
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For the Admin Page access restore please see the last chapter of
Setup_Manual.pdf, which is located in "Manuals" folder within the
Rapid Classified package you have downloaded.
|
I have a question regarding Rapid Classified board
operation. |
|
There are 2 manuals come with Rapid Classified board package.
Setup_Manual.pdf - is a setup
guide for the first time installation of the classified board. Most of
the answers related to initial (before you run setup) board
configurations can be found here.
An online Admin Guide - Once you set
your board up, logon to Admin page and select "Admin Help". Most of the
answers related to the classified board operation and configurations can
be found there.
Tip: If you are running v3.2, then use a search feature of an
online admin help.
If you did not find the answer in any of the above manuals post your
question to the forum or if you're holding a
Rapid Classified license use contact form
|
I would like to add a new feature to my installation or customize application. Can I ask you for help? |
|
GA Soft does not support any modifications nor it provides customization
service to Rapid Classified unless it is called to rectify a problem,
bug or inconsistency in an application behavior. Navigate to
Custom Work page for the list of developers who can help you with
application customization and hosting.
The only exception is made to light templates design. If you need a new
"light" series template for v3.1/3.2 please see:
http://www.4u2ges.com/custom_order.asp.
Some board customizations covered at the following links:
Articles
RC Customization FAQ
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